About the Role
Help Lead Service Excellence
Twenties Restaurant, located within The Claridge Hotel, is seeking an experienced and service-driven Lead Server to support front-of-house operations and help deliver a high-quality dining experience. This role is ideal for a hospitality professional who leads by example, thrives in a fast-paced environment, and is committed to exceptional guest service.
Key Responsibilities
• Provide attentive, professional service to guests, ensuring a positive dining experience
• Support daily front-of-house operations and assist in leading the service team
• Guide and mentor servers, bussers, and support staff during service
• Ensure consistency in service standards, presentation, and guest engagement
• Assist with opening and closing duties, side work, and floor coverage
• Address guest concerns promptly and professionally, escalating when necessary
• Maintain strong knowledge of menu items, specials, and beverage offerings
• Collaborate with kitchen and management teams to ensure smooth service flow
What We Offer
• Competitive pay (hourly + tips)
• Opportunities for growth and advancement
• Supportive, team-focused work environment
• Employee dining discounts and hotel perks
Apply Today
If you are passionate about hospitality, enjoy leading by example, and are ready to take the next step in your restaurant career, we encourage you to apply and join our team.
Qualifications
2+ years of serving experience; prior lead or supervisory experience preferred
Strong knowledge of restaurant service standards and guest engagement
Excellent communication and interpersonal skills
Ability to multitask and perform effectively in a high-volume environment
Professional, reliable, and team-oriented
Flexible availability, including nights, weekends, and holidays