About the Role
Front Desk Assistant Manager
Join a Team Focused on Excellence in Guest Experience
The Claridge Hotel is seeking a Front Desk Assistant Manager who brings leadership, accountability, and a passion for delivering exceptional service. This is an opportunity to play a key role in front office operations while developing your leadership career in a dynamic hospitality environment.
Key Responsibilities
• Support and oversee daily front desk operations to ensure efficiency and high service standards
• Supervise, coach, and develop front desk team members
• Manage guest inquiries and resolve concerns in a timely, professional manner
• Assist with scheduling, staffing, and shift coverage
• Ensure adherence to hotel policies, procedures, and brand standards
• Collaborate with housekeeping, maintenance, and other departments to ensure seamless operations
• Monitor room inventory and assist in maximizing occupancy and revenue opportunities
• Support night audit and reporting processes as needed
What We Offer
• Competitive compensation
• Opportunities for professional growth and advancement
• Supportive and collaborative work environment
Employee discounts and hotel perks
Apply Today
If you are ready to take the next step in your hospitality career and contribute to a high-performing team, we encourage you to apply.
Qualifications
2+ years of hotel front desk experience; supervisory experience preferred
Familiarity with PMS systems (Opera experience strongly preferred)
Strong leadership, communication, and problem-solving skills
Ability to multitask and perform in a fast-paced environment
Professional, dependable, and team-oriented
Flexible availability, including evenings, weekends, and holidays